Frequently asked questions

After you choose and pay for the services, the booking will be made and confirmation sent.
Everything is electronically entered into your booking. In the era of electronic air tickets, all records and confirmations from the carrier are only extracts. You will get one of these by e-mail. You do not need any document in order to make use of the service; you can prove your identity by presenting an ID or passport.
Please contact the tour operator or travel agency which issued the air ticket. They can access your booking and are authorized to make any necessary changes that are not already a part of this product.